Miqat help

For help or a question about your data in Miqat, email miqatappsupport@gmail.com.

Include the app version, a brief description and what you expected to happen. We do not need your habit text, intentions or notes. Do not send passwords, payment-card details or verification codes. If you choose to attach an image, hide private information first.

Prayer times or reminders seem different

Check the city and calculation method in settings. If reminders do not appear, check notification permissions and that habit's reminder settings. Do not erase your data as a first troubleshooting step. Contact us if the issue continues.

I paid for Pro, but it is not available

Use the Google Play account that purchased Pro, then try Restore purchases with an internet connection before buying again. If the transaction is pending, allow the store to complete it; features are not unlocked before a successful purchase is verified.

If the issue continues, provide the order number when needed and describe the problem. Hide other information in any purchase evidence. You do not need to send payment-card details.

Does restoration recover my habits?

No. It checks Pro ownership with the store. It does not recover deleted habits or history or transfer habit data between devices.

I would like a refund

For a refund request, see Google Play help. For a purchase issue, contact us. Uninstalling Miqat or erasing its data does not request a refund.

I want to stop reports or delete my data

Turn off usage and error sharing under Settings → Privacy and support. This stops new collection and sending and discards unsent reports. It does not erase data already received by the services.

To remove habits, history and settings from the device, use the app's erase-data option after checking that you no longer need them. Restore purchases does not provide a backup. Email us to request a review of data received by services or the support mailbox; the privacy page explains each action's limits.